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March, 2026 Product Release Notes

Our March release introduces easier API integration management, an improvement in Collections, and a few bug fixes. See below for more details.

Availability: Enterprise, Premier, Ultimate, CredSpark+, Verint Commercial 

API Access

We introduced a new API Access section in Admin Settings to make it easier for admins to manage integrations on their own. This update adds clearer guidance for API Keys, OAuth Apps, and legacy User Keys, introduces more explicit team-based access controls for new keys, and removes the ability to create new legacy User Keys. Learn more in this Knowledge Base Article


Availability: Premier, Ultimate, CredSpark+, Verint Commercial

Collections: Delivery Tab Improvement

We updated the Delivery tab in Collections so when setting interaction order, you now see both the display title and internal title.


Bug Fixes

  • Fixed an issue where cloning an interaction turned Auto-Advance, Shuffle Answer Choices, or All Questions Must Be Answered back on for questions where those settings had been turned off. Cloned interactions now keep those question settings the same as the original.

  • Fixed an issue where “Make answer choice text slightly smaller than question text” did not apply when Answer Choice Design was set to Blocks. Answer choice text now displays smaller as expected in block layout.

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